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Business School for Emotional Competence

Who we are and …

We are experienced experts and are convinced that authentic self and team leadership and the development of emotional customer relationships are the key to entrepreneurial and personal success.

When we are at peace with ourselves at work, when we feel valued as a person and for our performance, then things “work” for us. We are productive and can also perform at our best in the team and in contact with customers.

Emotional competence turns a manager into a motivator that people trust. It turns a team into a lively think tank, a salesperson into a people whisperer and a lame bunch into an innovation hub with start-up flair. That’s a promise!

…what we do

We ensure respected managers, motivated employees and satisfied customers.

Let’s get to the point. Many employees and teams are far too little engaged and identified with their work. This has consequences. But there are also reasons!

Today’s managers, employees and teams need to be or become emotionally competent. Being emotionally competent means: I know myself, can motivate, can communicate appreciatively and resolve conflicts constructively.

This is where the “Business School for Emotional Competence” comes into play and supports every single step on the road to success. Through modern, tailor-made process support for employees, managers and the entire organization, we can achieve precisely this in a concrete and targeted manner.

We use a wide variety of formats and programs. We support you with coaching, consulting and workshops and also offer individual online courses on our core topic of

EMOTIONAL COMPETENCE.

Executives and Heads of HR

you’ve come to the right place if…

  • ... clear and at the same time appreciative communication is a high priority for you

  • ... you want to build and maintain better relationships at work

  • ... you realize that the prerequisite for this is good self-care

  • ... you want to resolve conflicts in your team and with customers more constructively

  • ... a productive and positive atmosphere means a lot to you

Contact us...

The pillars of emotional competence

You learn to perceive and reflect on yourself, with all your strengths and weaknesses. Only this clarity is the key to your self-management.

  • Become aware of your skills, emotional strengths and resources

  • Discover your blind spots, integrate them and become more authentic as a result

  • Find out how you sabotage yourself and what you can do about it

  • Gain crystal-clear feedback on how you appear through shadowing

  • Get lots of ideas on how to keep yourself stable and healthy in challenging times

Collaboration today offers the greatest potential and at the same time many challenges. Get professional support for you and your team.

  • Learn how to deal with colleagues and bosses in a more empathetic way

  • Find out how optimism and appreciation can become the norm for you too

  • Get tips for optimal hybrid leadership

  • Find out exactly how to create psychological safety in your team

  • Receive practical impulses for a corporate culture that significantly facilitates employee retention

  • Replace the trend towards QUIET QUITTING with QUIET THRIVING

Whoever is emotionally competent in customer contact is not selling, but offering individual solutions. This ensures quality and success!

  • Find out how customer loyalty becomes a sure-fire success

  • Learn how to bring the service concept from your company’s mission statement back to life

  • Experience how ZERO FRICTION can also be implemented for your customers

  • Go from customer advisor to customer whisperer, even with particularly demanding customers

  • Get inspiration and innovative tools on how to encourage your customers to make additional purchases and remain loyal in the long term

Emotional competence
for managers, employees and teams

Our offer

TESTS

Get to know yourself, your strengths and your development potential better. Scientifically recognized tests such as the LINC® Personality Profiler and the PERMA Lead® from positive psychology will help you do this.

CONSULTING

The first step is to sort things out. What is actually going on in the company? Where do we want to go and how do we start? This is best done in a personal meeting.

WORKSHOP

Your team is facing major challenges. You know that you can only overcome them if everyone feels comfortable at work? The only question is: how do you achieve this?

COACHING

Are you or will you soon be a manager? You want to develop personally. Perhaps because you have received critical feedback. Here you will find personal and qualified support.

ONLINESCHOOL

Here you can work through the 3 pillars of emotional competence step by step and at your own pace using innovative, compact self-study video courses. Available in 3 languages.

Company video

Find out who we are and what we do from Cordula Goj, founder of the Business School for Emotional Competence.

Company video

Learn from Cordula Goj, founder of the Business School for Emotional Competence – who we are and what we do.

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